Professional Service Firms
Professional firms need robust communications systems to increase operational efficiency, lower firm risk and comply with current regulatory standards.
Through AML’s UNIVERGE®360 approach to business communications, we address all of these needs. UNIVERGE360’s approach places people at its center. Instead of technology defining how people communicate in a role, the role defines the technology used to communicate. Using this approach, communications are tailored to each individual’s role, which ensures a communications system that increases employee productivity and efficiency, and ensures network security and compliance with current regulatory standards.
As a total communications solutions provider for the financial industry, we offer both tools and services to help professional firms fully realize the value of technology.
Contact us to learn more about key areas, such as:
- Client Call Handling
- Conversation Record
- Call Accounting for Client Billing
- Integration with Client Relationship Management software
- Silent Monitoring
- Group Listen
- Work from Anywhere with IP Telephony
- Integrate remote and home offices